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Engage your meeting
participants with valuable, relevant content delivered in a highly
interactive format.
Give them the knowledge to improve, the motivation to be their best, and
humor to enjoy the time.
All programs are high-content,
interactive, motivational, and packed with
practical ideas people can implement immediately.
  
Explore the program
names and then scroll down for descriptions.
Leadership and Management
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The Lion’s Way: How to Delegate and
Empower Your Way to Success
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Better, Not Bitter: Using Coaching and
Appraisals to Improve Performance
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Start Right, End Right: Successful
Hiring and Safe Terminations
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Gold Medal Employee Performance: Strategies and
Techniques for Training a Winning Team
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Roadmap to Success: Improve Your Employees'
Effectiveness with Performance Improvement
Professional Skills
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Conquering Conflict: How to Reach High
Quality Agreements
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Staying on Course: How to Be More
Effective and Productive Every Day
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Off the Wall: Systematic Problem
Solving and Creative Idea Generation
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Shift Into Overdrive: Ignite Your
Personal Power
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Riding the Waves of Change: Creating a
Personal Change-Management Plan
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Stellar Speeches. Memorable Messages.:
Speaking Confidently to Capture and Maintain an Audience's Attention
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Mastering Presentations with PowerPoint
Customer Service
Gender Communication in
Business
Formats:
Depending on topic, 45-60 minute keynote, 90-minute seminar,
and half-day and full-day workshops. Content adjusted to format time.
Programs can
be tailored to your needs.
Program descriptions...
Click here for detailed
program descriptions in Adobe Acrobat format.
Leadership and
Management
The Lion’s Way: How to Delegate and
Empower Your Way to Success
Do you want to be more effective? Want to get the
most out of your people? Learn how to increase profits by delegating and
increasing the authority of your employees with positive results. Learn
the methods to smoothly and effectively delegate. Discover the meaning
of empowerment, what prevents it, and how to implement it. Be more
productive, more efficient, and get better results.
Better, Not Bitter: Using Coaching and Appraisals to Improve
Performance
Just one employee’s lack of productivity can harm an
organization. Yet replacing an employee is costly. It is crucial to work
on improving performance—a trait of strong leadership. Learn how to
coach your employees to increase their productivity and your success!
Effective coaching and performance appraisals also provide your
organization legal protection from costly, time-consuming litigation.
Start Right, End Right: Successful Hiring and Safe Terminations
The way for you to succeed is to surround yourself
with strong, high-performance people. Insightful hiring is one of the
most vital skills a manager can possess. Learn how to interview and hire
with the best success rate possible using Behavioral-based Structured
Interviewing used by many Fortune 500 companies. And when a termination
is required, protect your organization from potentially expensive
lawsuits.
Gold Medal Employee Performance: Strategies and
Techniques for Training a Winning Team
Improve the performance of your employees with effective training. Even
the most experienced employees need proper orientation and continuing
development to achieve peak performance. With effective training, you
can start new hires out strong, develop employees' skills and correct
poor performance. Learn techniques to train employees for maximum
results.
Roadmap to Success: Improve Your
Employees’ Effectiveness with Performance Improvement
Your staff determines your success as a manager and the challenge is how
to obtain and maintain high-performance from all employees. Using
performance management techniques and tools, you can enhance employee
motivation, effectiveness, and productivity, thus improve the bottom
line and ensure career success. Explore a system to help employees
achieve business objectives and improve the work of all employees. Apply
a systematic approach to improving and solving employee performance
issues, and leave with specific tools and techniques you can immediately
apply on the job to achieve the results you want. Available only
as a 3-hour interactive workshop.
Professional
Skills
Conquering Conflict: How to Reach
High-Quality Agreements
Conflict may be a part of life,
but that doesn't mean you can't manage it and reach high-quality
agreements. Professionals must effectively confront differences, resolve
conflict, and reach agreements. Discover how you personally react to
conflict (your conflict resolution style) and how to apply different
skills to reach high-quality agreements that strengthen business
relationships resolve conflict
successfully.
Staying on Course: How to Be More Effective and
Productive Every Day
Are you stressed about the tick-tock of each passing
second? Shorter deadlines, competing priorities, time-diversions? You
cannot “manage” time; however, you can manage planning tasks, scheduling
projects, and the way you react to them. This highly interactive program
will give you the most current techniques to become more productive and
effective. You will leave with an Action Plan to implement immediately.
Off the Wall: Systematic Problem Solving and
Creative Idea Generation for Improved Performance
Business is a continuous process of solving problems
and generating ideas, and having the skills to do so effectively are
crucial to success. Improve your ability to analyze and solve problems,
and generate ideas more creatively. These skills help organizations stay
ahead of the game, and individuals succeed in business…and life. Unleash
employees’ creativity to improve results and grow your company’s
profits.
Shift Into Overdrive: Ignite Your Personal Power
An uplifting time of using the power within to
achieve the results you want. Not just a temporary
experience—participants explore how to be their best, and learn
techniques to utilize their internal motivators, allowing them to leave
with a game plan for success. Increase your momentum and accomplishments
by being the best you can be!
Riding the Waves of Change: Creating a
Personal Change-Management Plan
Ongoing change is normal in
business today, and your ability to adapt is strategic to your success.
Learn the phases of change, identify behaviors that assist and hinder
change, and develop a strategy to implement and master change.
Stellar Speeches. Memorable Messages.:
Confidently Capture and Maintain an Audience's Attention
To lose your audience, make a presentation
standing behind a podium and reading notes while PowerPoint slides spell
out everything you're saying. To engage and enlighten your audience,
learn the components and techniques to deliver a powerful presentation
that captures and maintains your audience's attention. In this extremely
interactive course, you'll polish your presentation skills to support
your message and strengthen your connections with clients and
prospective customers. Participants present sessions for
application practice and direct skill feedback and coaching.
Mastering Presentations with PowerPoint
PowerPoint can be a powerful
tool for making presentations and presenting ideas. But, do you know how
to use it effectively? Not knowing how to use it properly can cause you
to lose your audience and your message. Learn to use PowerPoint to your
advantage. Gain insight into presenting to support your message and
strengthen your connections with clients and prospective customers.
Customer Service
The Art of Exceptional Customer Service: How
to Win Customer Loyalty
W hen customers believe they are receiving
exceptional service, they are more satisfied and bring in new business.
Yet, despite good intentions, a customer can be lost, resulting in
negative effects to the bottom-line. Each person in an organization—even
those you may not think of as customer service personnel—has the ability
to make a positive impact on customer relations. Train your associates
to be customer-centric and service-driven: Take proactive steps to drive
exceptional service, prevent problems, and recover from service
breakdowns to rise to a level of service excellence. Grow your customer
base and increase customer retention to improve profitability.
Gender Issues in
Business
An educational and humorous look at
men and women in business.
Business Without Biceps: The Untold Truths of Women in Business
and How to Make Them Work for You
Have women really come a long way? Discover what
current surveys and research say about women in business—the advantages
and disadvantages—and how women can professionally use their natural
characteristics beneficially. Includes powerful communication and
corporate gamesmanship skills. Businesses increase productivity and
reduce conflict, and you can improve your effectiveness and career.
Gender Benders: Understanding the “Opposite” Sex to Improve
Communication & Working Relationships
Are we really “opposites”? Using current survey and
interview results, learn how each gender is perceived in
business—strengths and weaknesses. Businesses increase productivity and
reduce conflict through increased understanding and communication.
Through improved working relationships, you can improve your
professional career success!
Call today to discuss each
program’s content or
click here for
detailed program descriptions

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